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Failed to get status code information 2850

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I need a solution

Hi,

I am trying to do NDMP restore on the same filer but get the erroras failed to get status code information (2850).  its a EMC VNX 5400(Unified) storage .

Request you to help me to solve the problem . Media & master servers are Installed with rhel6.5 OS  & 7.6.0.3 netbackup . 

Below is the detailed error message

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